Tuesday, April 22, 2008

How To Deal With Diffficult People



M.M.M.Ahmed, Editor, Proactive Personality Developer


* Turn conflict into cooperation by reducing differences and working on common goal.


* Bring out the best in people. Do not bring out the worst in people.


* Use sophisticated techniques to neutralize whining, negativity and attacks.


* Communication is like a phone number. If you miss one number, the call will not go through. In the same way the communication should be complete and in order to get the job done.


* There are different people in the world and you have to deal with them successfully.


* Change your attitude first, then your behaviour.Get the task done,get along with people and get appreciation from people.


* You can't change difficult people. But you can communicate with them in such a way that they change themselves.


* Think of dealing with different people like going to the gym. They are giving you a workout of your communication muscles.


* The secret to communication effectiveness with difficult people is flexibility.


* Anything you do differently increases the likelihood of your success.


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